Q1) The suggested application amount of Avancebright 3a and Skinrecon 4 is about a pea size, is it a fixed amount?

As different skin has different tolerant level, this is only a recommendation for beginner. If there is no redness or peeling within one week of usage, increase the amount for better result.

Q2) What is the best way to apply Skinbright 3 to get the best result?

If no redness or itching occurs within 24 hours, apply a thin layer of no. 3 twice daily to the pigmented area. Rub into the skin well.

Q3) When applying Avancebright 3a, Skinbright 3, Skinrecon 4 and Moisturizer 6, for each product why wait at least 1-2 minutes before applying the next treatment?

It is because the ingredients are highly concentrated and rich, need time to sink into the skin. For best result, wait until one is absorbed than apply the next step, so the highly concentrated active ingredients would not sit on top of each other and skin would not feel heavy and sticky. If time allowed, wait 3 to 4 minutes for even better absorption.

Q4) There is a tingling feeling after applying 3a, how should I apply?

May tingle for a few minutes which is normal. If excessive irritation occurs, reduce amount of usage and frequency. You can apply no. 3 or no. 4 before applying 3a, after 3-4 minutes, can gently message no.3 on the pigmentation area again. Or can apply no. 6 before applying no. 3a. Do not apply 3a around the eye area if feel to tingling.

Q5) Why recommend Avancebright 3a for both whitening and firming series?

Old skin cells block the penetration of active ingredients to the deeper layer of the skin, Avancebright 3a gently peels away the dead cells; enhance absorption of the essential ingredients. It also composed of two bio-proof brightening molecules Wakamin TM and Chromabright TM. It has a dual function of accelerate product absorption and skin whitening. Only suitable for non-sensitive skin.

Q6) Can Avancebright 3a and Skinrecon 4 apply around the eye area and neck?

Can gently apply a small amount around the eye area, if no redness or itching occurs within 24 hours, can apply a thin layer around the eye area. Skinrecon 4 contains retinol, which helps to rebuild collagen, making wrinkles less noticeable. Both products can be applied on the neck.

Q7) I am going to have a laser treatment, should I temporary stop using 3, 3a and 4?

Stop the use of 3, 3a and 4 one week before and after the treatment. After the treatment, recommend applying a generous amount of Victoria Sunscreen to protect the skin.

Q8) The key functions for Skinrecon 4 are to promote skin firming and tighten pore, any others benefits?

The potent ingredient in Skinrecon 4 is pure retinol which is clinically proven to visibly reduce wrinkles. It also contains effective whitening agents from France Sepicalm VG TM and Sepiwhite TM . Further nurturing skin with botanical extract Olea Europaea (Olive) Oil, it is very nourishing, restores skin elasticity and has a strong protective action which studies have shown to protect skin against UVB damage.

Q9) Does Moisturizer 6 also contains whitening active ingredients?

Yes, it contains Actiwhite TM , it can be used as day and night cream, and can be applied on the eye area.

Q10) Skinbright 3, Avanceskinbright 3a and Skinrecon 4 all contains different whitening agents, why not select one to two active ingredients?

Victoria NY stands out from others brand because the formulation contains a cocktail of potent known whitening and anti-aging properties. Each active ingredient works on different mechanisms of cell renewal, and by working together, they act synergistically for better result.

Q11) Since each product contains whitening agents, why emphasis Skinbright 3 for the whitening treatment?

The active ingredients in No. 3 are well known high potent whitening agents, the concentration used are very high, at purest form and pharmaceutical grade, it alleviates the pigmentation on brown spots, freckles, liver spots and age spot. Also recommend to use after laser treatment to reduce the recurrence of pigmentation.

Q12) I am aged 21, does not have pigmentation problem, can I still use Victoria NY?

Yes, prevention is always the best solution for wrinkles and pigmentation. Suggestusing 1, 2, 6 and 5 in the morning, for evening, use 1, 2, 3a and 6.

Q13) My skin has improved a lot after using Victoria NY, skin has tightened and pigmentation has diminished, should I still continue with the series?

Our skin is a living organ, that continuously regenerating itself. Below the epidermis of the skin is a layer of constantly dividing cells that will push up to the surface and replace the old and dead cells. This process takes about 2 to 4 weeks. When using Victoria NY series, the active ingredients interfere with the production of melanin thus reducing the production of pigmentation and resulting in luminous skin. Stop using the products for 1-2 months, pigmentation will start piling up again, and pigmentation re-surfaces to the upper layer of the skin, dark patches, freckles will be visible again. It is like dusting your table every day, the table remains shiny and clean, but stops dusting for a week, dusts start piling up on the table, and the table becomes dull and dirty. To maintain your fair skin, you may reduce the amount or frequency of applying no. 3a, 3 and 4, and continuous to apply 1, 2, 6 and 5.

Q14) I’m pregnant can I still use Victoria NY?

The skin is more sensitive during pregnancy due to changes in hormone levels and can produce a wide range of skin changes, from stretch marks to acne to darkening of the skin. Most of these changes disappear shortly after delivery. As your skin is unstable during this period, suggest stopping 3a, 3 and 4. As good skin cleansing is the best way to avoid or treat acne breakouts, wash your face with a Victoria NY Cleanser two or three times a day. Hormonal changes increase the skin sensitivity of sunlight, sunlight can darken pigment changes in your skin and increase your chances of getting "mask of pregnancy." And good sun protection is very important at this time, apply generous amount of Victoria NY Sunscreen even if you are staying indoor, as sunlight comes thru the window, reapply in the afternoon. For day time, apply 1, 2, 6, 5, at night, apply 1,2,6.

Q15) I have freckle on both cheek and I want to start the VNY, just wonder how long would it take to see the result?

After one month of usage, most people start seeing the fading of the freckles, and how well it responses to the treatment depends on the genetic factor and the condition of the skin. Some people has better response, and might even see result in just 3 weeks, some people might take longer such as 2 months. One important factor is the sunlight, apply generous amount of Victoria NY Sunscreen, the pure aloe vera based sunscreen is an excellent cooling agent, re-apply in the afternoon and stay out of the sunlight with good protection such as wear a hat or carry an umbrella when outside. Avoid spending time outdoors when the sun is strongest (between 10 a.m. and 2 p.m.).

Q16) I have sensitive skin, can I still use Victoria NY? And what is the best way to apply?

For sensitive skin, apply a small patch of no. 3 and no. 4 on the back of the ear, if no redness or itching after 24 hours, apply a thin layer of small patch on the cheek, if no irritation occurs within 24 hours, then can start applying them. Morning: 1, 2, 6, 5, night: 1, 2, 3, 4. For no. 3, just apply on the pigmented area. If irritation occurs, stop the use of 3 and 4.

Q17) I have large pores and white head, will Victoria NY help to clear it?

Apply no. 1, 2, 3a (for non-sensitive skin only), 6 (if skin feels dry) and 5 in the morning, at night: 1, 2, 3a, 4. Oily skin is also prone to acne, acne is a skin condition where the body produces more sebum (bodily oil) and the pores are clogged. Owing to this the pores get infected and bacteria start to multiply in these pores.

Q18) Once I start the treatment can I still go to swim or sauna?

After application for a week, if no redness or irritation occurs, can go swimming or sauna. However, be aware of the sunlight when swimming out door and the chlorine in swimming pool causes skin irritation. Wash face with Victoria NY Cleanser immediately and thoroughly, not to leave any chlorine residue after your activities. Apply Victoria NY Toner and Moisturizer, the Moisturizer will add moisture to your skin to keep it healthy, and then apply No. 5 Sunscreen for day time. No. 5 is very hydrating and restores the moisture in the skin.

Q19) Why sometimes products have subtle darkening, in particular No. 3 Skinbright?

For Skinbright, a subtle darkening of the cream is a normal characteristic of the product, the product is still effective and safe to use. Remember, store it in cool dry place.

Q20) How show the products be stored?

It is very important that skin care products store properly, and they should store at cool dry place, the ideal temperature is 25 degree. And use them up within 3 months once opened.

Q21 Why PRO C Serum needed to be shaken well before applying it?

The product contains two layers, the lipid layer and Vitamin C. Vitamin itself cannot penetrate into the skin, it needs a carrier. Lipid is the carrier that effective carry Vitamin C to the dermis, by shaking it up, it allows the lipid to encapsulate the Vitamin C and deeply penetrate into the skin.

Q22 Others brand of Vitamin C claim that they have higher concentration of Vitamin C, is higher the concentration, the better the effectiveness?

PRO C Serum is more effective than other products that claim to have 15% concentration of Vitamin C, the reasons are that high concentration does not mean the product is more stable, higher absorption and more effective. Due to technology limitation, some products use cheaper form such as powder form Vitamin C and dissolve them into liquid, this type of Vitamin C cannot penetrate into the dermis, it has low stability, oxidize easily, turning yellowish and un-effective. It is easy to identify this type of Vitamin C, because it turns yellowish after six month of production. PRO C Serum is lipid soluble, like human skin, designed to deliver greater penetration of professional strength Vitamin C to the epidermis and dermis. The advance formulation BV-OSCTM has clinically proven to be more potent and has provided up to two times more penetration than other formulations of Vitamin C. It remains stable for longer periods of time, does not turn yellowish. Suitable for all skin type, can apply day and night, and make sure to apply No. 5 Sunscreen in the morning.